Shipping & Returns
Return Policy
Drazzle Return Policy
At Drazzle, customer satisfaction is important to us. If you are not fully satisfied with your purchase, we’re here to help.
Returns
- Returns are accepted within 30 days of the delivery date.
- Items must be unused, and in their original condition.
- Products must be returned with original packaging and proof of purchase.
Non-Returnable Items
The following items cannot be returned:
- Final sale or clearance items
- Personalized or custom products
- Gift cards
Damaged or Incorrect Orders
If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with photos of the product and packaging. We will work quickly to resolve the issue.
Refunds
- Once your return is received and inspected, we will notify you of the approval status.
- Approved refunds will be issued to your original payment method within 5–10 business days.
- Original shipping fees are non-refundable.
Exchanges
We only replace items if they are damaged, defective, or incorrect upon arrival.
Return Shipping
- Customers are responsible for return shipping costs unless the return is due to our error.
- We recommend using a trackable shipping method, as Drazzle is not responsible for lost return shipments.
Contact Us
For return requests or questions, contact us at:
Email: support@drazzle.com
Thank you for shopping with Drazzle!